ENES

Terms of Service

Last updated: [YYYY-MM-DD]

1. Who we are

This service is operated by [COMPANY_NAME], a company registered in Spain under tax ID (CIF/NIF) [CIF], with registered address at [COMPANY_ADDRESS]. Contact: [CONTACT_EMAIL].

2. Acceptance of terms

By creating an account, accessing or using the platform (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

3. Eligibility and account

You must be at least 18 years old and have authority to bind your organisation. You are responsible for keeping your credentials secure and for all activity under your account.

4. The service

[COMPANY_NAME] provides a concrete mix design and analytics platform. We may update, improve or discontinue features. We do not guarantee that the Service will be uninterrupted or error-free.

5. Acceptable use

  • Do not reverse-engineer, scrape, or attempt to bypass access controls.
  • Do not upload unlawful, infringing or harmful content.
  • Do not use the Service to develop a competing product.
  • Do not attempt to overload or disrupt the infrastructure.

6. Subscriptions, billing and cancellation

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. You can cancel at any time; cancellation takes effect at the end of the current billing period.

7. Intellectual property

The Service, including software, models, and documentation, is owned by [COMPANY_NAME]. You retain ownership of the data you upload ("Customer Data") and grant us a limited licence to process it solely to provide the Service.

8. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own, and will not disclose it except as necessary to perform under these Terms or as required by law.

9. Data protection

Processing of personal data is described in our Privacy Policy. Where we process personal data on your behalf we act as processor under Art. 28 GDPR; a data processing agreement is available on request.

10. Warranty disclaimer

The Service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law. We make no warranty of fitness for a particular purpose, merchantability, or non-infringement.

11. Limitation of liability

To the maximum extent permitted by law, [COMPANY_NAME] will not be liable for indirect, incidental or consequential damages, loss of profits, data or business opportunities. Our aggregate liability will not exceed the fees paid by you in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Termination

We may suspend or terminate your access if you materially breach these Terms. On termination, your right to use the Service ceases and we may delete Customer Data after a reasonable retention period.

13. Changes

We may update these Terms. Material changes will be notified in advance. Continued use after the effective date constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by the laws of Spain. Any dispute will be submitted to the exclusive jurisdiction of the courts of [CITY], unless mandatory consumer law provides otherwise.

15. Contact

For questions about these Terms: [CONTACT_EMAIL].